Certificate IV in Frontline Management (BSB40807)
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.
Prerequisites
There are no formal prerequisites for this qualification.
Duration & Structure
The total duration for completion of this qualification is normally 10 months. This qualification consists of 10 units of competency.
- Coordinate implementation of customer service strategies (BSBCUS401B)
- Develop work priorities (BSBWOR404A)
- Implement operational plan (BSBMGT402A)
- Manage projects (BSBPMG510A)
- Monitor a safe workplace (BSBOHS407A)
- Promote team effectiveness (BSBWOR402A)
- Recruit, select and induct staff (BSBHRM402A)
- Report on financial activity (BSBFIA402A)
- Show leadership in the workplace (BSBMGT401A)
- Write complex documents (BSBWRT401A)
Units of Competency
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Ensure team effectiveness (BSBWOR502A)
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Manage people performance (BSBMGT502B)
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Manage personal work priorities and professional development (BSBWOR501A)
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Ensure a safe workplace (BSBOHS509A)
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Manage operational plan (BSBMGT515A)
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Manage projects (BSBPMG510A)
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Manage budgets and financial plans (BSBFIM501A)
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Coordinate implementation of customer service strategies (BSBCUS401B)
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the waiting list.
Recruit, select and induct staff (BSBHRM402A)
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Manage application of project integrative processes (BSBPMG501A)
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